Responsible Gaming
Gaming Should Be Entertainment
At Wild Peaks, we believe online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. Please gamble responsibly and only with money you can afford to lose.
If you find yourself struggling to control your gaming habits, help is available. This page provides resources and tools to support you.
Age Verification
You must be 18 years of age or older (or the legal gambling age in your jurisdiction) to use our services. We take age verification seriously and reserve the right to request proof of identity at any time.
Parents and guardians: if you are concerned about a young person's gaming activity, please speak with them and consider using parental controls on devices.
Warning Signs of Problem Gambling
Be aware of these signs that may indicate problem gambling:
- Spending more time or money on gaming than intended
- Chasing losses by gambling more to recover money lost
- Hiding or lying about your gaming activity
- Feeling restless or irritable when trying to reduce gaming
- Using gaming to escape stress, anxiety, or other problems
- Borrowing money to fund gaming activity
- Neglecting work, study, family, or other responsibilities
- Relationships suffering due to gaming habits
- Failed attempts to cut back or stop gaming
- Gambling with money needed for essentials (rent, food, bills)
If you recognize any of these signs in your own behaviour, please reach out for support immediately.
Self-Help Tools & Responsible Gaming Features
Most reputable online casinos offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit per day, week, or month
- Loss Limits: Set a maximum amount you're willing to lose in a given period
- Betting Limits: Control the amount you can wager per spin or bet
- Reality Checks: Receive pop-up reminders of how long you've been playing and how much you've spent
- Session Timeout: Set automatic breaks during gaming sessions
- Self-Exclusion: Voluntarily exclude yourself from your account for a set period (days, weeks, months, or years)
We encourage you to use these features. If your chosen casino doesn't offer adequate responsible gaming tools, consider using a different provider.
Support Organizations & Helplines
New Zealand:
- Problem Gambling Foundation (Aotearoa): Free, confidential support services. Phone: 0800 664 262 (available 24/7)
- Gambling Helpline NZ: 0800 654 655
- Samaritans (NZ): 0800 726 666 – for mental health and emotional support
International Organizations (accessible from NZ):
- GamCare (UK): www.gamcare.org.uk – Support and counselling services
- GamStop (UK): www.gamstop.co.uk – National self-exclusion scheme
- Gambling Help Online (Australia): www.gamblinghelponline.org.au – Counselling and support
- Responsible Gambling Council (Canada): www.responsiblegambling.org – Resources and helplines
- National Council on Problem Gambling (USA): www.ncpgambling.org – 1-800-GAMBLER helpline
If You Need Help, Please Reach Out
Problem gambling is a serious issue that affects many people and their families. Seeking help is a sign of strength, not weakness.
Whether you're concerned about your own gaming or someone else's, support is available:
- Call the Problem Gambling Foundation free helpline: 0800 664 262
- Visit your GP or local health provider
- Reach out to a trusted friend or family member
- Use self-exclusion tools immediately if you're struggling
- Consider seeking professional counselling or therapy
You don't have to face this alone. Help is available, and recovery is possible.
Important Disclaimer
Wild Peaks (wildpeaks.co.nz) is committed to responsible gaming. However, we recommend all players independently verify the licensing and regulatory status of any online casino before playing. Ensure the operator is licensed in a reputable jurisdiction and complies with local gaming laws in New Zealand.
This responsible gaming information is provided for general guidance. If you suspect problem gambling, please contact the support organizations listed above.